Terms of Service

Last updated: February 20, 2025

1. Introduction

Welcome to BuildAI. These Terms of Service ("Terms") govern your use of our platform, services, and any related content. By accessing or using BuildAI, you agree to comply with these Terms, as well as the policies of third-party platforms like Meta (Facebook, Instagram, WhatsApp) and Google. If you do not agree with these Terms, you must not use our services.

2. Acceptable Use Policy

You agree to use BuildAI responsibly and in compliance with all applicable laws and platform policies. Specifically, you agree not to:

  • Engage in fraudulent, deceptive, or unlawful activities.
  • Generate, distribute, or promote misleading, harmful, or illegal content.
  • Violate Meta’s or Google’s policies, including but not limited to their guidelines on AI-generated content, advertising, and data usage.
  • Scrape, extract, or misuse data from external sources without proper authorization.
  • Use chatbots or AI tools for abusive, spammy, or manipulative behavior, including but not limited to spreading misinformation, hate speech, or engaging in harmful automation.

3. Account and Data Usage

By using BuildAI, you consent to the collection, storage, and processing of your data as outlined in our Privacy Policy. We adhere to global privacy regulations, including the GDPR and CCPA, to ensure your data is handled securely and transparently. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

4. Integration with Third-Party Services

BuildAI allows integration with third-party platforms such as Facebook, WhatsApp, Telegram, and others. When using these integrations, you must comply with the respective platform’s terms and policies. BuildAI is not responsible for any issues arising from third-party integrations, including but not limited to service disruptions, policy violations, or data breaches.

5. Compliance with Meta and Google Policies

BuildAI is committed to adhering to Meta’s and Google’s guidelines for AI-generated content, advertising, and user interactions. As a user, you must:

  • Follow Meta’s AI policies when deploying chatbots on platforms like Facebook or WhatsApp.
  • Ensure your chatbot content complies with Google’s advertising policies and AI-generated content guidelines.
  • Avoid creating or distributing content that promotes misinformation, hate speech, violence, or other harmful behavior.

6. Content and Intellectual Property

You retain ownership of any content you create using BuildAI. However, by using our platform, you grant BuildAI a non-exclusive, worldwide, royalty-free license to use, process, and display your content solely for the purpose of providing and improving our services. You are solely responsible for ensuring your content does not infringe on the intellectual property rights of others.

7. Termination and Suspension

BuildAI reserves the right to suspend or terminate your account if you violate these Terms, fail to comply with third-party platform policies, or engage in activities that harm our platform or other users. We may also take action to remove or restrict access to harmful or non-compliant content.

8. Changes to Terms

We may update these Terms from time to time to reflect changes in our services, legal requirements, or third-party platform policies. We will notify you of significant changes, and your continued use of BuildAI after such updates constitutes acceptance of the revised Terms.

9. Contact Information

For questions or concerns regarding these Terms, please contact us at [email protected] or visit our support page for further assistance.

10. Privacy Policy

Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your personal data in compliance with global regulations such as the GDPR and CCPA. By using BuildAI, you consent to the practices described in our Privacy Policy.

11. Data Security

We implement industry-standard security measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute protection. You are encouraged to take precautions, such as using strong passwords and avoiding the sharing of sensitive information.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the jurisdiction in which BuildAI operates. Any disputes will be resolved in the courts of that jurisdiction, unless otherwise required by applicable law.

13. Dispute Resolution

In the event of a dispute, we encourage you to contact us first to seek a resolution. If unresolved, disputes will be settled through arbitration or mediation, as required by applicable laws, and in accordance with the rules of the jurisdiction governing these Terms.

14. User Support

Our support team is here to assist you with any issues or questions regarding our platform. You can reach us at [email protected] or through our support portal. We strive to respond to inquiries promptly and provide effective solutions.